Neonalab

Virtual office

Eighteen departments

When you enter, you do not land in a form with fields, but in an organization: five wings and coordination. Roles are carried out by agents, and they do not pretend to be people: no names, no photos, no “Ivan is typing.”

Each department shows the real state — working, partly working, or not connected yet. The office is very good at hiding state, so here it does not hide.

Strategy brief · plan · research · knowledge

01 Brief working

The only entry point into the company. It gathers who we work for and what we want to achieve — through room-to-room conversations, not a thirty-field form.

Key. Audience is recorded as a hypothesis, not a fact: the person describes who they imagine as the buyer, and those are different things.

  • Client intakefirst conversation, who you are and what you doworking
  • Intake form-conversationsix steps instead of a formworking
  • Audience hypothesessaved as assumptions with author and dateworking
  • Transfer to strategythe brief is closed and moves onpartly working
02 Strategist working

Lays out the month: which rubrics, which products, in what order. Sits exactly between the brief and the creative — as in a real agency.

Key. The plan is assembled by a model, but the strict surfaces after it are assembled without a model at all.

  • Catalogwhich material types are in the monthworking
  • Month calendardates, sequence, dependenciesworking
  • SKU distributionwhich product is in which materialworking
  • Goals and metricswhat we consider the resultpartly working
03 Researcher not connected yet

Market and competitors. Every observation is saved with URL, date, method, and expiration date.

Key. Last year’s market data is not data anymore. So expiration date is a required field, not a note.

  • Marketscope, segments, dynamicsnot connected yet
  • Competitorswho promises what, and what proves itnot connected yet
  • Trendsobservation with date of appearancenot connected yet
  • Data retention periodwhen the observation is no longer validnot connected yet
15 Knowledge not connected yet

Collects your edits and turns them into brand rules.

Key. I fixed the wording twice — it will not show up a third time. That is the whole value of the department.

  • Brand rulesfrom accumulated editsnot connected yet
  • Glossaryhow we name things in each languagenot connected yet
  • Templateswhat worked, can be repeatednot connected yet
  • Training on revisionsedit → rule, not just editnot connected yet

Production concept · copywriting · editing · description · quality

07 Description working

Our niche. All description surfaces — card, specification, ad, instruction — come from the same factual base, so a contradiction between the specification and the ad text is technically impossible.

Key. The specification is assembled by a deterministic builder, not a model. A vendor claim never gets into the specification — only what is confirmed.

It is our niche. Descriptions from one fact base for every surface — that is what others do not have.

  • Specificationwithout a model, only confirmed fieldsworking
  • Product cardthe model writes, the detector checksworking
  • Ad copyfor channel and formatworking
  • User manualfor programs and hardwarepartly working
  • Service descriptionwhat is included and what is notpartly working
  • Avatar scenariothe same database, voicedpartly working
04 Concept not connected yet

Idea, the first seconds for retention, script, storyboard.

Key. Retention is decided in the first seconds, so it is a separate subdepartment, not part of the script.

  • Ideawhat the material is about at allnot connected yet
  • First secondswhat a person stays onnot connected yet
  • Scenariowhat happens in ordernot connected yet
  • Storyboardframes and transitionsnot connected yet
05 Copywriting partly working

Texts for the channel and language. It works in semi-strict mode: the model writes, the detector marks places with an unverified claim.

Key. The detector knows Ukrainian morphology. “Reduces headache” is caught as a medical claim in any word form.

  • Headlinesfor each channel separatelypartly working
  • Main textwith unverified tagsworking
  • Call to actionwithout promises of resultspartly working
  • Localizationten languages from one set of factspartly working
06 Production partly working

Covers and voiceover work. Video does not.

Key. Covers are built in layers, text is overlaid programmatically. So eight languages mean eight overlays on one image, not sixty-four generations.

  • Coversin layers, text is overlaid programmaticallyworking
  • Voiceoveryour voice state for each languageworking
  • Editingblocked: no keysnot connected yet
  • Formats and adaptationseach channel has its ownpartly working
09 Quality partly working

Technical checks, product zones in the frame, brand rules, rights.

Key. Right now only the claim detector is live — the rest of the checks are described, but not implemented.

  • Claim detectormedical claims, result promisesworking
  • Technical checkssizes, duration, codecnot connected yet
  • Product zonesis the product not covered by textnot connected yet
  • Rights to materialscan this be publishednot connected yet

Publishing channels · queues · statuses

16 Site not connected yet

Changes on the client site — always with previous view, diff, and rollback.

Key. Without a rollback, we do not apply the change. It is a condition, not an option.

  • Previewview before usenot connected yet
  • Differencewhat will change exactlynot connected yet
  • Rollbackrequired, otherwise we do not publishnot connected yet
  • Publishingapply after human reviewnot connected yet
17 Inbox not connected yet

Comments, private messages, leads.

Key. The department prepares drafts. A person publishes them — always.

  • Commentsresponse draftsnot connected yet
  • Privateseparate queue, separate rulesnot connected yet
  • Leadsrecognize and conveynot connected yet
  • Transfer to a personwhen the answer is not oursnot connected yet
13 Measurement not connected yet

Metric snapshots and experiments.

Key. An unavailable metric is shown as unavailable, not as zero. Zero reads as a result — that is the most common silent lie in reports.

  • Metric snapshotswith date and sourcenot connected yet
  • Experimentswhat was compared with whatnot connected yet
  • Data availabilitywhy is the metric missingnot connected yet
  • Reportswithout made-up numbersnot connected yet

Money budget · expenses · limits

11 Media plan not connected yet

Plans placements — without the right to spend.

Key. Plan and spend are intentionally separate: the one who plans does not have access to money.

  • Channelswhere it makes sense to benot connected yet
  • Placementwhat exactly and whennot connected yet
  • Forecastwith a note that this is a forecastnot connected yet
  • No costdepartment limit: plan onlynot connected yet
12 Buying not connected yet

The only department that touches money.

Key. It works only within a separate written permission for the amount. Without permission it does nothing — not “carefully,” but nothing.

  • Permissionswritten permission for the amountnot connected yet
  • Rateswithin the permissionnot connected yet
  • Costseach with a reasonnot connected yet
  • Limitsdaily and overallnot connected yet
14 Optimisation not connected yet

Budget reallocation between placements.

Key. Only within the allowed limits, never beyond them. Every decision leaves a record of why it was done that way.

  • Reallocationamong already allowed placementsnot connected yet
  • Limitsfor which it does not work outnot connected yet
  • Decision logwhy did you reassignnot connected yet

Rights licenses · consents · dependencies

10 Rights not connected yet

Keeps the dependency graph legal.

Key. The music license expired — you can see all publications that depend on it, and what to do with each one. Without the graph, people find this through complaints.

  • Licensesfor music, fonts, imagesnot connected yet
  • People's consentswho allowed themselves to be shownnot connected yet
  • Dependency graphwhat is based on whatnot connected yet
  • Correction planwhat to do when access is lostnot connected yet
18 Legal prep not connected yet

Prepares documents and calculates fees.

Key. Only preparation. It does not submit or sign anything — that is done by a person with authority.

  • Application draftsready for human signaturenot connected yet
  • Fee calculationhow much submission costsnot connected yet
  • Harmonized Tariff Schedule Classeswhich classes to register innot connected yet
  • Termswhen something expiresnot connected yet

Coordination who is waiting for whom · where the bottleneck is

08 Orchestrator partly working

The same department that in an agency is called traffic: schedule, dependencies, queues, quotas. It answers the question “why has this still not gone out.”

Key. Every skipped step records the reason. “Quiet nothing” is the worst state: if the material was not created, it must say exactly why.

  • Queueswhat is in progress, what is waitingworking
  • Dependencieswho is waiting for whompartly working
  • Quotasdaily platform limitspartly working
  • Bottleneckswhere exactly it is locatedpartly working
  • Reasons for skipsnothing at allworking

How many doors a user sees

All eighteen at once is not an office but an aircraft control panel. Rooms open as needed.

LevelDoorsWhich
Creator3Reception · Production · Publishing
Business6+ Strategy · Money · Rights
Agency8+ Clients · Coordination
Enterpriseall+ Branches · Research · Legal

Limits the office does not cross